privacy policy
Our website address is: https://roshantec.com.
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Welcome to Roshan Tech, a company specializing in electronic device maintenance and technical supplies. We care deeply about the privacy and security of your personal information, and we endeavor to protect your data in accordance with relevant laws and regulations.
Information We Collect
We collect various types of information provided for our services, including:
Procurement Information: Purchase orders, supply requirements, product specifications
Personal Information: Name, email address, phone number, address, professional information (if the customer is an organization)
Device and Product Information: Device type, serial number, specifications of supplied products, purchase date, and purchase history
Payment and Transaction Information: Payment details (with our own definitions, we do not store credit card data), billing history, and invoices
Contact Information: Correspondence history, technical and commercial inquiries
How Information Is Used
The collected information is used for the following purposes:
· Providing maintenance and repair services for electronic devices
· Managing technical procurement processes
· Communicating with device status and supply start updates
· Providing technical support and technical consultations
· Improving the quality of our services and products
· Providing invoices and integrating financial transactions
· Fulfilling legal and regulatory obligations
Information
We do not sell or rent your personal information to third parties. We may share information with:
· Our authorized technicians (within the permitted scope)
· Our suppliers and technical partners (for the purpose of fulfilling supply orders)
· Government agencies when legally required
· My support services (provided they adhere to privacy standards)
Information Storage and Protection
We implement appropriate smart and administrative procedures to protect your data from:
· Unauthorized access
· Unauthorized disclosure
· Unauthorized enhancement or destruction
· We retain data for as long as it is strictly necessary for the purpose for which it was collected or to meet legal requirements
Your Rights
You have the right to:
· Access your personal information
· Correct inaccurate information
· Request deletion of your information (within the legal limits)
· Consent to the use of data
· Request a copy of the personal data we store
Cookies and Similar Technologies
Cookies are used on our website to improve user experience and analyze site performance. You can manage your cookie preferences through your browser settings.
Updates to this Policy
This Policy may be updated periodically. You will not be notified of any material information via email or through our website.
Contact Us
For questions about our privacy policy or to create your own privacy preferences, please contact us at:
Email: [info@roshantec.com]
Phone: [0222706345]
Address: [38 Ibrahim Al-Rafai - 8th District - Nasr City - Cairo]